Privacy Policy
Effective Date: February 3, 2026
Black Luxury Realty, Inc ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and safeguard your personal information when you visit BlackLuxuryOS.com, use The Black Luxury Operating System, sign up for The Black Luxury Collective, or interact with any of our services.
By using The Black Luxury Operating System, or any of our services, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, do not use our website or services.
1. Information We Collect
1.1 Personal Information You Provide
You may provide personal information when you:
Register for an account or sign up for a free trial
Subscribe to a paid membership
Connect third-party integrations (Google, Meta, LinkedIn, Zoom, CRM, Microsoft 365)
Fill out forms, surveys, or interact with platform content
Contact us for support or inquiries
Sign up for newsletters or promotions
Use our AI-powered features (AI Business Advisor, AI Appointment Setter, Role-Play Simulator)
This information may include:
Name
Email address
Phone number
Payment details (only for paid members)
Profile information (bio, profile picture, preferences, license information)
Business information (brokerage, market territory, income goals)
Contact lists (for AI Appointment Setter feature)
1.2 Automatically Collected Information
When you access our platform, certain data is automatically collected, including:
Device information (IP address, browser type, operating system)
Usage details (pages visited, time spent, features accessed)
Log files (date and time of access, referring website, error logs)
Performance metrics (task completion, AI interactions, content generation)
1.3 Cookies & Tracking Technologies
We use cookies, tracking pixels, and analytics tools to collect browsing behavior, track interactions, and improve services. You may manage cookies via your browser settings, though disabling them may affect your experience.
2. Third-Party Integration Data
PULSE Intelligence connects with various third-party services to enhance functionality. When you authorize these integrations, we access and use your data as described below.
2.1 Google Workspace (Calendar, Contacts)
Data We Access: Calendar availability, contact data, and basic profile information.
How We Use This Data: Appointment scheduling, reminders, and CRM sync.
Data Storage: Only essential data is stored securely; credentials are not stored.
Compliance: Limited Use compliance – no data sharing or ad usage.
2.2 Meta (Facebook & Instagram)
We manage business page content, schedule posts, and analyze performance via secure access tokens. We comply with Meta’s policies and do not sell or share data.
2.3 LinkedIn
We access basic profile data and posting permissions to schedule and track professional content. Tokens are encrypted, passwords are not stored.
2.4 Zoom Video Communications
We use Zoom APIs to create and manage meeting links for appointments. We never record or store meeting content or credentials.
2.5 CRM Integrations
We securely sync contacts and activity data from supported CRMs (Follow Up Boss, LionDesk, Chime, etc.), without altering or sharing your CRM data.
2.6 Microsoft 365
We read calendar and contact data to schedule appointments and send reminders. Data is encrypted, and email access requires explicit permission.
3. How We Use Your Information
To create, manage, and improve accounts and services
To communicate and provide customer support
To offer marketing updates and promotions
To enhance platform security and fraud prevention
To refine AI tools and recommendations (using anonymized data)
4. Payment & Billing Information
Payments are securely processed through Stripe or PayPal. We retain only transaction confirmation data (e.g., invoices, subscription status).
5. How We Protect Your Information
Data protection measures include TLS 1.3 transmission, AES-256 encryption at rest, OAuth 2.0 authentication, MFA for admins, and regular security audits.
6. Data Sharing & Third Parties
We never sell or rent data. We only share necessary information with trusted vendors (e.g., payment processors, analytics platforms, cloud services).
7. Data Retention & Account Deletion
Personal data is retained while your account is active. Upon deletion, data is purged within 30 days (some retained for compliance). You can request immediate deletion via [email protected].
8. Your Rights & Choices
Update or correct your information in account settings
Manage marketing preferences (unsubscribe anytime)
Request data access, export, or deletion
Opt out of anonymized AI training use
9. Children's Privacy
Our platform is not intended for users under 18. We promptly delete information collected from minors upon discovery.
10. U.S. Operations & International Use
We primarily serve U.S.-based users. California residents may exercise rights under CCPA by contacting [email protected]. International users consent to U.S.-based data processing.
11. Updates to This Privacy Policy
We may update this policy periodically. Changes will be announced via email or notification. Continued use implies acceptance of updates.
12. Contact Information
Black Luxury Realty, Inc
Email: [email protected]
Address: 160 SW 6th Ct, Pompano Beach, FL 33060
Emergency Security Hotline: 888-437-7978
13. Data Processing Agreements
Enterprise clients may request a Data Processing Agreement by emailing [email protected].
By using The Black Luxury Operating System or any of our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.